Privacy Policy
Updated: January 2025.
Privacy Policy: Text Messaging Data & Consent
Flow Massage and Wellness is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, and protect your information when you opt-in to receive our text messages. By consenting to receive text messages, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
When you opt-in to receive text messages from us, we collect the following information:
- Your phone number
- Any other personal information you voluntarily provide
2. Use of Your Information
We will use your information solely to send you the requested text messages, including but not limited to the date of appointments, appointment reminders, or service-related communications.
3. Data Sharing & Third-Party Disclosure
We want to reassure you that your opt-in data, including your phone number and consent information, will not be shared, sold, rented, or leased to any third parties. We value your privacy and will not disclose your personal information to external entities except as required by law or as necessary to fulfill your requests (e.g., through service providers who assist us with message delivery).
4. Data Security
We implement reasonable administrative, technical, and physical measures to protect your data from unauthorized access, loss, or misuse. However, please be aware that no method of transmission over the Internet or method of electronic storage is completely secure.
5. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to request access to or deletion of your information, please email us at samantha@flowmassagesrq.com. For assistance, call 941-539-7771 or visit our website at https://www.flowmassagesrq.com/.
SMS Terms & Conditions
1. SMS Consent Communication: Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications: If consent has been given to receive text messages from Flow Massage and Wellness, messages may be received related to the following: Appointment Reminders and Customer Care
Example: "Hi Samantha, This is Moriah with Flow Massage and Wellness. We have an appointment available with Lindsey on Thursday, January 23rd at 2pm. Does that work?
Reply STOP to opt-out of SMS messaging
3. Message Frequency: Message frequency may vary depending on the type of communication. For example, up to 2 SMS messages per week may be received related to appointments.
Example: Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.
4. Potential Fees for SMS Messaging: Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-In Method: Opt-in to receive SMS messages from Flow Massage and Wellness can be done in the following ways: Verbally, during a conversation.
6. Opt-Out Method: Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.
7. Help: For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at 941-539-7771 or samantha@flowmassagesrq.com
8. Standard Messaging Disclosures: Message and data rates may apply. Opt out at any time by texting "STOP."For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions page. Message frequency may vary.
